Keddie's strives to process all orders in an efficient manner. We have taken every effort to ensure accuracy in our online store, however errors and technical issues may occur.
Most orders are shipped either Canada Post, Purolator, or ICS Courier.
Please note: We do not accept 3rd party shipping carriers.
CANADIAN SHIPPING RATES
- Orders receive a flat fee dependent on the region.
- Shipping Carrier: Your order will be shipped either through Canada Post, Purolator, or ICS depending on shipping rates and how fast they can deliver.
- Express Shipping: Due to the Canada Post's uncertainty due to the strike we are not currently offering a fast shipping option.
- Orders with a PO/Box# for a shipping address can only be sent via Canada Post.
UNITED STATES SHIPPING
Due to rising shipping costs to the USA, we are temporarily unable to accept orders from United States addresses. We’re actively working on a solution to serve our U.S. customers again—stay tuned!
INTERNATIONAL SHIPPING
We also ship overseas to select countries via Canada Post's International Surface Mail. Shipping Fee will be automatically calculated at checkout. If you wish to place an International order please contact us with your address for a Shipping Quote.
SHIPPING TIMES
Timely delivery of your order is dependent on the availability of our inventory.
If any items on your order are out of stock, we will notify you and advise you of your options and take every measure to correct these circumstances in a timely manner.
Our limited shipping staff works Monday-Friday, with the exception of Holidays. We do our best to fill and ship your orders as quickly and efficiently as we can. Orders placed after 12:00 PM on Friday or anytime over the weekend will be processed on Monday morning. Thank you for your patience.
All shipments include a tracking number.
Lost or stolen packages, inclement weather delays, are beyond our control and we are not able to compensate for these occurrences.
SHIPPING DISCLAIMER
- Fragile, breakable items are shipped at the Customer's Risk.
- Keddie's will not be held responsible for items broken during shipping.
- All items are inspected before leaving our warehouse.
- Shipping rates are valid for online orders only and do not apply to in-store & phone orders.
PLEASE CONTACT US FOR A FREIGHT QUOTE ON THE EXCLUDED ITEMS BELOW:
- Pack Boxes
- Arena Equipment
- Farm Equipment
- Ranch Equipment
- Feeders
- Stalls
- Gates
- Chutes
- Groomers
- Feed
- Oversized Minerals
- Oversized Supplements
- Biologicals
- Horse Shoes
- Overweight Items
- Irregular Shaped Items
- Roping Dummies
This list is not exhaustive and Keddie's reserves the right to exclude any item from our shipping plan on an individual item basis.
Keddie's Tack & Western Wear, reserves the right to modify our shipping rates, rules and regulations, or to discontinue shipping offers at any time without notice.